RMA – Return Material Authorization   

pulse RMA – After sales Services for flawless Project handling

• Unambiguous product identification by serial number (Cable Profile)
• Simple allocation of the defective product to the corresponding order with cable scanning function
• Immediate overview of warranty status with additional repeat order function
• Complaint registering with just a few clicks
• Simple selection of desired action (exchange, replacement delivery, repair etc.)
• Online tracking of complaint processing (status tracking)
• Specification of desired finalization date
• Simplified fault description with Image upload function