RMA – Return Material Authorization   

pulse RMA – After sales Services for flawless Project handling

  • Unambiguous product identification by serial number (Cable Profile)
  • Simple allocation of the defective product to the corresponding order with cable scanning function
  • Immediate overview of warranty status with additional repeat order function
  • Complaint registering with just a few clicks
  • Simple selection of desired action (exchange, replacement delivery, repair etc.)
  • Online tracking of complaint processing (status tracking)
  • Specification of desired finalization date
  • Simplified fault description with Image upload function